Shipping & Delivery Policy

1. Digital Service Delivery

Bluebean (https://bluebean.in) provides cloud-based software applications, CRM tools, installment fee tracking, and messaging automation for educational academies, tutoring centers, and coaching institutes.

2. Delivery Timeline

All subscriptions, plan upgrades, and digital platform access are fulfilled electronically and immediately upon successful payment confirmation:

• Instant Account Activation: Upon successful completion of payment through our secure payment gateway (Razorpay), your account is activated instantly.
• Payment Confirmation & Receipt: An automated tax invoice and payment confirmation will be delivered to your registered email address within minutes of the transaction.
• Trial & Onboarding: For institutes starting on our 14-day free trial, access is provisioned immediately upon completing the initial registration form.

3. Mode of Delivery

Access to the Bluebean platform is delivered via online web channels:

• Direct login access via our web portal at https://app.bluebean.in using your authorized administrative email and credentials.
• Automated onboarding guidance and activation links sent directly to your registered administrative email address.

4. Shipping & Delivery Charges

Because all services and software licenses provided by Bluebean are delivered digitally over the internet, there are no shipping or handling charges applicable to any of our plans or subscription tiers.

5. Non-Receipt of Access Credentials

If your payment has been successfully debited but you have not received your account activation details or payment receipt within 1 hour:

1. Please check your spam, junk, or promotions folder in your email client for messages from support@bluebean.in.
2. Verify that your payment was successfully processed and an order reference was generated.
3. Contact our support desk immediately at support@bluebean.in with your transaction reference, institute name, and registered email address. Our team will manually verify and restore your access within 12 to 24 hours.

6. Support & Contact

For any questions or clarification regarding this Shipping & Delivery Policy, please contact us: